The heart of effective sales order servicing is the instant availability of all relevant information, such as the status of all customer orders, inventory availability, and individual customer-by-item pricing. Additionally, the flexibility provided by Distribution One's software allows you to structure your paper flow the way you want. For example, you may have a combination picking ticket/packing slip, or separate these functions. The flexibility of the V2 system allows customization to each individual user's needs.

Some of the Sales Order features included are:

• Price & availability with one step to quotation or order
• Quotations
• Phone order entry
• On-line price book
• Flexible credit
• Counter sales
• Sales analysis
• Customer buying history directly in order entry
• Full line of all relevant customer current and historical information
• Returned goods authorization
• Instant availability of inventory in all locations
• "Unusual Sale" option allows inventory to reflect "true" demand
• Kits and sub-kits
• Remote salesman and customer access
• Job costing
• Commissions
• Mailings
• User defined order class (Warehouse, Direct, etc.)
• Full order inquiry from the standpoints of customers and/or items
• Pro-form a order edit list
• Customer information management
• Multiple pricing capabilities including contracts and rebates
• Rentals
• Linking sales orders directly to purchase orders
• Delivery route management
• Flexible back order handling
• Work orders
• Item substitution suggestions
• Retail pricing stickers
• "Invoice with Delivery" options
• Supports international addresses and currencies
• On-line, real-time, order status